Privacy-Policy

Privacy Policy

Information We Collect

When you visit our website (the “Site”), we gather certain details about your device, your interactions with the Site, and information required to complete your purchases. We may also collect additional data if you reach out to us for customer support.

In this Privacy Policy, “Personal Information” refers to any data that can uniquely identify an individual. Below is a breakdown of the types of Personal Information we collect and the reasons we collect them.

Device Information

  • Examples of Personal Information collected: web browser version, IP address, time zone, cookie data, pages or products viewed, search terms, and details about how you interact with the Site.
  • Purpose of collection: to ensure the Site loads correctly for you and to analyze usage trends so we can improve user experience.
  • Source of collection: automatically collected when you access the Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for business purposes: may be shared with our platform provider, WordPress.

Order Information

  • Examples of Personal Information collected: name, billing and shipping addresses, payment details (including credit card information), email address, and phone number.
  • Purpose of collection: to process your purchases, complete transactions, arrange shipping, provide invoices or confirmations, communicate with you, screen for fraudulent activity, and—where permitted—share updates or promotional content related to our products or services.
  • Source of collection: collected directly from you.
  • Disclosure for business purposes: may be shared with our platform provider, WordPress.

Customer Support Information

  • Examples of Personal Information collected: any information you provide while contacting us for assistance.
  • Purpose of collection: to provide and improve customer support services.
  • Source of collection: collected directly from you.
  • Disclosure for business purposes: may be shared as necessary to resolve your inquiries.

Sharing Personal Information

We share your Personal Information with trusted service providers to help us deliver our services and fulfill our obligations to you, as outlined above. For example:

  • We use WordPress to operate our online store and manage our website. You can read more about how WordPress handles Personal Information here: https://wordpress.org/about/privacy/.
  • We may also share your Personal Information to comply with applicable laws and regulations, to respond to lawful requests such as subpoenas or search warrants, or to otherwise protect our legal rights.

Using Personal Information

We use your Personal Information to provide our services, which include offering products for sale, processing payments, shipping and fulfilling orders, and keeping you informed about new products, services, and promotions.

Lawful Basis

If you are a resident of the European Economic Area (“EEA”), we process your personal information in accordance with the General Data Protection Regulation (“GDPR”) under the following lawful bases:

  • Your consent;
  • The performance of a contract between you and the Site;
  • Compliance with our legal obligations;
  • Protection of your vital interests;
  • Performance of a task carried out in the public interest; and
  • Our legitimate interests, provided these do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we retain your Personal Information for our records unless and until you request its deletion. For details about your right to request erasure, please refer to the “Your Rights” section below.